Top links and logo

2015 Australian storms and floods

When Australia was hit by a succession of storms and floods in early 2015, Cunningham Lindsey used it's global scale to deploy experts from New Zealand, the UK and US to assist


Overview
Expert in this field

A spate of hailstorms and cyclones caused widespread damage throughout New South Wales and Queensland during the early part of 2015, with claims reaching US$1.5bn

We worked closely with insurers and brokers to make sure policyholders received the best possible service.

We quickly mobilised local teams including technical loss adjusters, restorers, building consultants, engineers and forensic accountants to provide immediate assistance, with our 24/7 Customer Services Centre in Wollongong ensuring priority was given to the worst-affected customers.


  • The Challenge:

    After a succession of natural catastrophes, including hail storms, cyclones and floods, the damage ranged from minor water damage of homes through to total commercial building collapse and business interruption. In total, the industry received over 170,000 claims that it needed to assess and process as quickly as possible.

  • The Solution:

    Cunningham Lindsey stepped up its response, establishing Catastrophe Management Offices for each event, setting up Customer Care Teams in Melbourne, Parramatta, Adelaide and Brisbane and bringing in 20 experts from the UK, New Zealand and US, experienced in the complexities of severe storm losses, to support local teams.

Print this page
Related services

Email

Please complete this simple form and our expert will be in touch very soon.

All fields are mandatory







    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    ?>