The effectiveness of insurance policies is often judged by the policy’s overall response to actual claims, not only in terms of coverage but also in terms of the process by which a claim is assessed and settled.
In the first article, Stephanie Young of FAS Global (UK) discusses recent UK legislative changes designed to encourage Insurers to pay entitlements under claims within a reasonable time, or risk being liable for damages for consequential losses caused by the delay.
In the second article, Gillian Stretch of FAS Global New Zealand looks at the many ways in which the recent earthquakes in New Zealand affected insured parties and how, in many cases, the best outcome for all can depend on the early development of the most appropriate claims processing strategy in light of the losses sustained and the insurance coverage held.
In our continued commitment to provide quality surveying services, we are pleased to announce the appointment of Philip Rock as a newly appointed Marine Surveyor in the Sydney team.
Philip has over nine years’ experience in the insurance industry. Prior to joining Cunningham Lindsey, Philip served in the Royal Air Force, RAF UK and worked at Halifax Vogel Group and CSL Global Ltd. He has also worked extensively as part of the project cargo team, which saw him gain further experience in loss prevention – notably the processes involved in the transportation of project cargoes around the world, as well as risk reductions.
Philip has a passion for the industry and actively furthered his education with a diploma in cargo surveying, specialising in project cargoes, heavy lifts, containers and general cargoes.
New capacity in Sydney complements our well established existing network throughout Australia, now covering all major Ports. Our Marine team can assist in a range of services including pre-loss surveys for underwriting purposes.
Cunningham Lindsey Australia is pleased to announce two new appointments to its internationally renowned Major & Complex Loss team (MCL Global). Paul Stanyon and Steve Cooke both join the Brisbane office with immediate effect.
Paul Stanyon is joining the MCL Global – Marine team, as a Senior Marine Surveyor. Steve Cooke joins the MCL Global – Construction team, as an Executive Adjuster.
Paul’s career began with a Naval Architecture cadetship in 1983 in Sydney. He has over 30 years of experience in commercial vessel and recreational boat construction, survey and design. Paul has worked in commercial vessel construction and design houses in Australia and in the UK. He was previously managing director of his own marine design and survey business. He is a full member of Australian Institute of Marine Surveyors (AIMS) and holds Australian Maritime Safety Authority (AMSA) certification as an Accredited Marine Surveyor.
Steve has over 30 years of extensive loss adjusting experience which encompasses major and complex losses in Southern Africa, Jamaica and New Zealand. Steve is recognised as an expert and specialist in major fire, construction and engineering losses. As an executive and lead Loss Adjuster, Steve has also managed multiple disciplines in respect of catastrophic storm events, metropolitan city assets and infrastructures.
Mark Thompson, Head of MCL Global Asia Pacific, said: “These appointments reflect our continued commitment to provide quality adjusting services nationally, aiming to continue to deliver the high levels of services our clients know and expect. Both Paul and Steve are highly regarded in the industries and both bring a high level of experience and understanding to their roles. Their appointments will support the range of services we can offer all our clients across Australia.”
In our continued commitment to provide quality adjusting services nationally, Cunningham Lindsey’s Major and Complex Loss – construction team, is pleased to announce the appointment of Steve Cooke as an Executive Adjuster. He is currently located in our Brisbane office.
Steve has over 30 years of extensive loss adjusting experience which encompasses major and complex losses in Southern Africa, Jamaica and New Zealand. Steve is recognised as an expert and specialist in major fire, construction and engineering losses.
As an executive and lead Loss Adjuster, Steve has also managed multiple disciplines in respect of catastrophic storm events and received Broker/Insurer nominated appointment attending to Metropolitan City Assets and infrastructures.
You can contact Steve directly on: M: +61 427 408 095. E: [email protected]
In our continued commitment to provide quality surveying services nationally, Cunningham Lindsey’s Major & Complex Loss – Marine team, is pleased to announce the appointment of Paul Stanyon located in our Brisbane office in a Senior Marine Surveyor role servicing Queensland.
Paul’s career began with a Naval Architecture cadetship in 1983 at the Australian Naval Base, Garden island dock yard in Sydney. He has over 30 years of experience in commercial vessel and recreational boat construction, survey and design.
Paul has worked in commercial vessel construction and design houses in Australia and in the United Kingdom. He was managing director of his own marine design and survey business which provided survey compliance’s for numerous and varied commercial vessels. He is a full member of Australian Institute of Marine Surveyors (AIMS) and holds Australian Maritime Safety Authority (AMSA) certification as an Accredited Marine Surveyor.
New capacity in Brisbane complements our well established existing network throughout Australia, now covering all major Ports. Our Marine team is able to assist in a range of services including pre-loss surveys for underwriting purposes.
To appoint Paul to a new survey simply mark your new instructions to the attention of Paul and email to [email protected].
You are able to contact Paul directly on: M: +61 413 420 181. E: [email protected]
The articles in this edition demonstrate the need for a heightened awareness of global news events and economic matters. In the first article, Maina Wagiciengo of FAS Global (UK) discusses global changes in oil prices and the effect on business interruption matters, including policy limits. Quantification of these losses is important and highlights again that we, as forensic accountants, adjusters and lawyers must know the industry that we are working with.
In the second article, Richard Fowler, FAS Global (Canada), discusses Cyber Losses. As technological advances continue and cyber losses/breaches are in the news frequently, awareness of related legislation and policies becomes more crucial.
Our attention turns to the flooding at Lismore, New South Wales, Australia from Tropical Cyclone Debbie. The flooding still continues across the north east of NSW and south east QLD. The area remains unsafe and access will be difficult for the days ahead.
While we continue to monitor the situation, should you need any support, please call your Cunningham Lindsey Account Manager, local branch or 1 800 811 285.
FAS Global in Australia are currently responding to one of Australia’s largest natural catastrophes. To assist our clients, additional resources from FAS Global teams in the UK, Canada and USA are arriving next week to bolster our response.
Here is aerial footage of damage following Tropical Cyclone Debbie from Airlie Beach. Stay tuned for more locations over the next few days.
If you or any of your customers need support with the Cyclone Debbie claims, please call:
We thought it was timely to give you a quick update from our CAT Response team in North Queensland.
As authorities are granting access, our teams are getting in on the ground. Here is aerial footage of damage following Tropical Cyclone Debbie from Airlie Beach. Stay tuned for more locations over the next few days.
In the meantime, should you need any support, please call your Account Manager, local branch or 1800 811 285.
If you or any of your customers need support with the Cyclone Debbie claims, please call:
24/7 Customer Service Centre
1800 811 285 [email protected]
Potential Cyclone Debbie forming off Queensland Coast
Over the coming weekend, a tropical low is expected to intensify as it works towards the coast of Queensland, anticipated at this early stage to cross north of Townsville as a Category 3 cyclone on Monday morning 27th March.
Cyclones remain unpredictable in their early stages of development, so we will be watching the event unfold with anticipation, as we prepare our response scenarios.
Cunningham Lindsey Response
With branches in Cairns & Townsville, we have a thorough understanding of local requirements, supply chain and all the factors that impact a successful response to a large scale event. We have staff already assigned to the critical Catastrophe Management roles, as well as Adjusters on standby to be mobilised once we understand the extent of the damage should the cyclone hit the mainland.
Major & Complex Loss (MCL) Team – Our specialist team of experts deliver the technical skills, industry specific knowledge and best practices to respond to losses of significant size and complexity. All Adjusters will be available to travel for this event.
FAS Global – Our qualified team of independent forensic accountants specialise in business interruption and financial losses with extensive experience in catastrophe and major loss quantification. They will have Accountants on the ground supporting our commercial Adjusters.
Sergon Building Consultants – Sergon has a thorough understanding of the issues and Code requirements, and cost escalation elements that may affect your claims. Sergon will be available to consult with local Quantity Surveyors & Project Managers to assist with major property claims.
Oriel Property Services – are available for urgent mitigation and general restoration services. A Project Manager for major restoration projects will be available in the first wave of staff on the ground if needed.
FOR IMMEDIATE ASSISTANCE OR FURTHER INFORMATION PLEASE CONTACT BELOW:
