Following the finalization of its strategic acquisition of Cunningham Lindsey, Sedgwick—a premier global provider of technology-enabled business solutions in the risk and benefits services space—announced that Michael Holden will serve as president of its combined business operations in Canada.
Since 2016, Holden has led Sedgwick and subsidiary Vericlaim’s operations and business expansion in Canada. During his 30-year career, he has worked in all aspects of insurance, brokerage and claims management, including loss adjusting, underwriting and business development. He previously served as CEO of Granite Claims Solutions, a company he helped to transform from a small business into a leading national Canadian provider.
Holden is a member of the Canadian Board of Marine Underwriters, Insurance Institute of Canada, Ontario Insurance Adjusters Association, and the Canada and Ontario Risk & Insurance Management Society (RIMS).
“Mike Holden has been a critical member of our management team since he joined Sedgwick, playing an instrumental role in leading our growth in the Canadian market,” said Tom Simoncic, Sedgwick president of property for the Americas. “He is the natural choice to lead our combined operations across Canada. I have full confidence in his ability to oversee our teams in providing responsive, best-in-class business solutions to our customers and expanding our services for customers across North America.”
About Sedgwick
Sedgwick Claims Management Services, Inc. is a leading global provider of technology-enabled business solutions that include property, casualty and integrated risk services and benefits administration. At Sedgwick, caring counts®; through the dedication and expertise of more than 21,000 colleagues across 65 countries, the company takes care of people and organizations by mitigating and reducing risks and losses, promoting health and productivity, protecting brand reputations, and containing costs that can impact the bottom line. Sedgwick’s majority shareholder is KKR; Stone Point Capital LLC, La Caisse de dépôt et placement du Québec (CDPQ) and other management investors are minority shareholders. For more, see www.sedgwick.com.
Cunningham Lindsey is pleased to announce the promotion of Kevin Burgher to Vice President of EFI Global Canada. Kevin has been part of the Cunningham Lindsey team for over 20 years, during which time he has remained an integral part in product development, marketing and the expansion on EFI Global across Canada, proving himself to be a committed company advocate.
Kevin presents extensive experience in managing basic to complex high profile remediation projects. Since joining Cunningham Lindsey he has managed numerous different residential, commercial and transportation remediation projects.
Kevin is a Graduate of Dalhousie University with a Bachelor of Science, holds his Chartered Insurance Professional (CIP) designation and is a recognized Environmental Practitioner (EP). His overall understanding and the ability to motivate his team has led to his continued success.
EFI Global is pleased to announce our new office location in Golden, British Columbia headed up by Mrs. Jubilee Cacaci, MSc., EP, A.Ag. Jubilee Cacaci is an Environmental Technologist with over 20 years of industry experience. She possesses a BSc in Environmental Science, and an MSc in Environment and Management and will report to Kevin Burgher, Director of National Environmental Services.
Jubilee’s project experience includes environmental advising for the Oil & Gas industry, meeting regulatory and guideline requirements, drilling waste management, releases, sampling and reporting, wildlife and ecology assessments and monitoring, water quality and acquisition, rig and construction advising and monitoring plans.
She has also participated in the environmental monitoring for major civil infrastructure construction projects in sensitive habitats regulated by municipal, provincial and federal bodies. Jubilee has performed pre- and post- construction site assessments, environmental field reports, soils assessments and the resource components of environmental impact assessments for major projects. She possesses experience directing the excavation of contaminated soils at industrial sites and is competent with soil and water sampling. Her regulatory experience outside of construction management consists of water application requirements for residential, industrial and agricultural uses and resource development guidelines for crown lands, forestry, wildlife and aquatic resources.
Jubilee started with EFI Global in July of this year. “With a location right in the Canadian Rockies it will allow EFI Global to provide better response times to transportation losses that occur in high frequencies locations like the Coquihalla Highway and Rogers Pass areas, states Kevin Burgher. “Along with Jubilee’s wealth of experience and local knowledge, we are very excited about this new location and Jubilee joining our team”.
Jubilee can be reached at 250-939-8182 or [email protected]
EFI Global is pleased to announce the appointment of Russell Finley as Senior Professional Geoscientist and Hydrogeologist. Russell is based in the Dartmouth, Nova Scotia office in Canada and will report to Kevin Burgher, Director of National Environmental Services.
Russell has previously served as an expert witness for various clients and provides geological and hydrogeological input for projects as required with extensive experience of over 35 years in hydrology, remediation, audits and assessments. Additionally Mr Finley has used computer modelling techniques to study groundwater flow and transport, including aquifer analysis and evaluation.
Russell started his new position at EFI Global in March this year and since then has been assisting the EFI Global team across Canada team in contaminant migration recovery programs, aquifer studies, in-situ treatment options, Phase I & Phase II studies, various remedial projects and other related groundwater activities.
Celebrating the arrival of Russell, Kevin Burgher said: “He brings a wealth of knowledge and experience of both geology and hydrogeology and how it relates to projects; his experience is a great addition to the team, we are pleased to have him on board.”
Russell Finley can be reached at or by e-mail 902-421-1932 at [email protected]
EFI Global has announced the appointed of Taylor McGregor B. Eng, EIT as Project Manager. Taylor is based in the Moncton, New Brunswick office in Canada and will report to Kevin Burgher, Director of National Environmental Services.
Prior to joining EFI Global, Taylor was the principle site manager for an asbestos and particulate monitoring project for the decommissioning of a large oil refinery. She was responsible for air monitoring of asbestos and particulate matter. Taylor completed an Environmental Engineering degree at Dalhousie University, Nova Scotia in 2015.
Welcoming Taylor to the firm, Kevin Burgher said: “I am delighted Taylor has decided to join EFI Global. Taylor has quickly embraced her role as a project manager and her experience and capability has already impressed. She has quickly become an important part of the team.”
Since joining EFI Global in April this year, Taylor has already worked on a variety of projects relating to transportation losses, domestic oil spills, initial containment & control, remediation of impacted soil/groundwater, HAZMAT assessment, groundwater investigations and restoration of impacted sites.
EFI Global’s newest office location can be found at 1600 Main Street, Suite 240, Moncton, NS.
Taylor McGregor can be reached at 506-874-5678 or by e-mail at [email protected]
Vale Training, a subsidiary of Cunningham Lindsey specializing in training for adjusters and appraisers in the insurance and auto body repair industries, announces Doug Dell as Vice President & Director. Doug will build upon Vale’s 75-year legacy of professional development to strengthen customer engagement through new technologies and course offerings that match today’s claims management environment.
“Doug is a very energetic and accomplished leader with significant experience in the planning of corporate learning programs,” said Dan Daniel, Chief Operating Officer of Cunningham Lindsey US. “His deep knowledge of instructional design in today’s educational environment will enhance the learning experience and further advance Vale to the next stage of training innovation and sustained growth. Our clients will benefit greatly with Doug as Vice President and Director of Vale Training Solutions.”
Doug brings more than 15 years of corporate training experience spanning three industries with a proven record focusing on product development, revenue generation and customer engagement. He specializes in online, classroom and virtual training program management, as well as technical development of learning infrastructures, virtual reality training labs and adaptive learning programs. Doug holds an MBA in Marketing Management from Pace University and designed the Clinical Challenge gaming environment, which received CLO Magazine’s Gold Award for Excellence in Simulations & Gaming. He is currently the Chairman of the Greater Atlanta Chapter for Association for Talent Development, and also serves on the HR Advisory Council for the United Way of Greater Atlanta.
About Vale Training
Vale Training (Vale), a subsidiary of Cunningham Lindsey Company, specializes in training solutions that turn knowledge into productivity. Vale’s staff of experts is unparalleled in training excellence. With a legacy of more than 75 years and over 600 courses and webinars, Vale trains to succeed using 24/7 access to online modules, state of the art classrooms, technology and laboratories, and practical hands-on applications to equip students to use what they learn faster than other training alternatives. Visit our website at www.valetrainingsolutions.com.
Cunningham Lindsey Canada has appointed Stacie Karpenko as the new District Manager for Manitoba, based in the Winnipeg office. She will report to Terry O’Reilly, AVP Regional Operations.
Stacie Karpenko previously worked at Manitoba Public Insurance for 18 years where she was Assistant Manager for the Special Investigations Unit. She began at Manitoba Public Insurance as an Adjustor and held various senior positions including Claims Supervisor and Assistant manager for the Pacific Service Centre.
Stacie will be responsible for the successful management of all operations of a district, under the direction of the AVP Regional Operations. She holds a Certificate in Management (CIM), Canadian Risk Management Program (CRM), and a Chartered Insurance Professional (CIP) designation.
Terry O’Reilly, AVP Regional Operations, said: “I am delighted to announce Stacie Karpenko’s appointment. Her extensive experience in the insurance industry, strong track record and her considerable qualifications make her the ideal District Manager. I look forward to working with her at Cunningham Lindsey.”
Greater complexity in insured losses from forest fires is leading to increasing innovation in loss adjusting, according to Cunningham Lindsey’s 2017 Major & Complex Loss Review. The annual report highlights many examples where increasingly complex losses have led to new and innovative ways loss adjusters are having to evaluate and manage claims.
The report highlights the issues surrounding last year’s Fort McMurray fire in Alberta, Canada. The cause of the fire is unknown but insured losses mounted significantly as very dry conditions, strong gusty winds and pine forests combined to aid the fire’s progress, engulfing communities and businesses. The fire led to around 44,000 residential, commercial and motor insurance claims .
Cunningham Lindsey’s report highlights the need for loss adjusters to work in shifts due to the remoteness of the affected area, lack of local accommodation and the no-fly zone in place. This also prevented their adjusters from using drone technology to assess the damage.
Commenting on the Fort McMurry fire, Albert Poon, Cunningham Lindsey’s President, Canada, said: “Our ability to arrange access with the local authorities for our team of specialists into the affected area before the evacuation order was lifted was crucial. This enabled us to undertake loss assessments and help get businesses operational and homes habitable as quickly as possible.
“It’s clear from our report that the role of loss adjuster is changing as the nature and complexity of insured losses facing the insurance industry evolves. We are seeing more innovative approaches emerge, reflecting the changing nature of the claims being managed.”
The report also illustrates the use of aerial photography and thermal imagery to more accurately assess levels of damage, for example the age of trees affected by forest fires. Being able to accurately assess the age of fire damaged trees enabled adjusters to calculate reforestation costs, which depend on the time taken for new trees to reach the age of the burnt ones.
Read the 2017 Major & Complex Loss review – click here
We are growing! We are currently looking to hire junior, intermediate and senior claims professionals across Canada.
A role at Cunningham Lindsey means helping people. We assist individuals and businesses when they suffer a loss. You will discover working with us gives you the opportunity to make a positive difference.
We are proud of what we do and how we serve others:
- We have deep Canadian roots that take us back to 1923. Throughout our 94 year history, we have grown from a humble one person, one office in Hamilton, Ontario to a multinational organization with a global platform of over 6000 skilled staff in over 600 global offices.
- We are known for our technical expertise and offer great training and professional growth opportunities.
- We consistently surpass quality and technical requirements of the customers we service.
- Our customers are at the core of everything we do.
Cunningham Lindsey offers excellent total rewards compensation packages. We offer a comprehensive benefit plan, solid pension plan, superior vehicle package including car allowance and fuel provisions. In addition, a scholarship program for your children entering their first year of college or university.
If you consider yourself to be a professional in loss adjusting, you care about taking care of the customer and you care about your future – come join our team!
Visit our job board and apply online – click here.
